“How technology companies grapple with complex issues is being heavily scrutinized, and often, without important context,” said the unsigned post.
In a separate post on Tuesday, the company highlighted that it now has 40,000 employees working on safety and security, and that it invested more than $13 billion in these areas since 2016. The post didn’t cite any factual inaccuracies. On Saturday published a blog post saying the articles “have contained deliberate mischaracterizations of what we are trying to do, and conferred egregiously false motives to Facebook’s leadership and employees.” In response, Facebook vice president of global affairs
The details about the XCheck program and whitelisting were part of a series of articles published in the Journal last week detailing how Facebook’s platforms have negative effects on teen mental health its algorithm fosters discord and that drug cartels and human traffickers use its services openly. Our reporters discussed their findings from the WSJ’s Facebook Files investigation during a live Q&A on Monday.Ī Facebook spokesperson on Tuesday declined to comment further on the topic. These disclosures have drawn renewed attention to the seemingly inconsistent way that the company makes decisions, and why greater transparency and independent oversight of Facebook matter so much for users.”Ī Facebook spokesman has previously said that criticism of how it executed the system was fair, but added that it was designed “for an important reason: to create an additional step so we can accurately enforce policies on content that could require more understanding.” He said the company is phasing out the practice of whitelisting. The post continued: “This information came to light due to the reporting of the Wall Street Journal, and we are grateful to the efforts of journalists who have shed greater light on issues that are relevant to the Board’s mission. In a blog post on Tuesday, the board said it was looking into whether Facebook has “been fully forthcoming in its responses in relation to cross-check, including the practice of whitelisting.” The company had previously told the Oversight Board in writing that its system for high-profile users was only used in “a small number of decisions.”
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